Hotel Mousai Cancun Adults Only, Cancun ∞ Discover spa retreats, reviews & deals for 2025

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About Resort

Carretera A Punta Sam, Cancun, Mexico, 77400

“The fine beachside view truly enhanced my stay in Cancun.”view full review

Hotel Mousai Cancun Adults Only offers a luxurious all-inclusive experience with 5-star amenities tailored for adult guests. The resort features innovative room designs, a variety of gourmet dining options, and exceptional leisure activities by the turquoise Caribbean Sea. This adults-only hotel is located in the tranquil Costa Mujeres neighborhood.

Rooms & Amenities

The luxurious suites at Hotel Mousai Cancun Adults Only feature stunning ocean views and high-end amenities such as iPad-controlled curtains, smart toilets, and premium bedding. Guests can choose from various suite types, including the Mousai Jacuzzi Suite with a private terrace and plunge pool, allowing for relaxation and privacy.

Dining & Leisure

Dining at Hotel Mousai Cancun Adults Only includes three gourmet restaurants, such as NOI Ristorante Italiano, serving traditional Italian cuisine. The Rooftop bar provides breathtaking views along with a selection of cocktails and small bites, enhancing the dining experience.

Leisure & Services

The resort features two infinity pools, a wellness zone with a state-of-the-art gym, and a full-service spa, offering services including hydrotherapy and various treatments. Activities include snorkeling, yoga on the beach, and cultural events such as live music sessions.

Location & Accessibility

Hotel Mousai Cancun Adults Only is conveniently accessible, with Cancun International Airport just a 30-minute drive away. The nearby El Meco Archaeological Site offers guests the opportunity to explore ancient Mayan ruins, and the beach provides a serene setting for relaxation and leisure activities.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Suite 1 King Bed

Max:

2 persons

950 sq. feet

Bed options:

1 King-size bed

Sea view

Shower

Bathtub

room details

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Ultra Suite 1 King Bed

Max:

2 persons

950 sq. feet

Bed options:

1 King-size bed

Sea view

Shower

Bathtub

room details

Check Prices

Ultra Suite 2 Queen Beds

Max:

2 persons

950 sq. feet

Bed options:

2 King Size Beds

Sea view

Shower

Bathtub

room details

Check Prices

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Price and Room Availability Calendar

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Getting around

Explore a range of transportation options for your spa getaway

City Centre

Cancun 5.7 mi

Airports

Isla Mujeres (ISJ) 5.0 mi

Cancun (CUN) 16.4 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Really good Dining Experience

“My wife and I had the opportunity to dine at NOI, and the meal was nothing short of amazing! We indulged in the Capricciosa pizza, which had a perfectly crispy crust, and the Fettuccine Alla Bolognese that was rich and flavorful. It was clear that all pastas and breads were freshly made in-house, making for one of the best meals we've had in ages. Our server, Alfonso, provided excellent recommendations, and the manager, Marcos, frequently checked in to ensure we were enjoying our dining experience.” view full review

Modern and Innovative Room Design

“The rooms at Hotel Mousai left me in awe. They were jaw-droppingly beautiful, combining modern design with luxury. I particularly loved the blackout curtains that could be effortlessly controlled with a button next to my bed. This allowed for a truly peaceful sleep, even during the bright mornings of Cancun. The attention to detail in the room's features made our stay incredibly enjoyable.” view full review

Fantastic Leisure Options

“Even though the rooftop pool was under construction during our stay, we had access to all the leisure facilities at the neighboring hotel, Garza Blanca. This flexibility allowed us to still enjoy a fantastic pool experience. The atmosphere was serene and perfect for relaxation, complementing the luxurious ambiance of Hotel Mousai. I can't wait to see what the finished rooftop pool will entail on my next visit!” view full review

Convenient and Secure Parking

“Parking was hassle-free at Hotel Mousai. The guest parking was conveniently located and secure, giving me peace of mind while I enjoyed my stay. This accessibility made it easy for us to explore the nearby attractions without any parking concerns. It was a great added convenience that enhanced our overall experience at the hotel.” view full review

General

No smoking on site
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
24-hour security
Private beach
Currency exchange
ATM/Cash machine
Coffee shop
Smoke detectors
Fire extinguishers

Sports & Fitness

Fitness centre
Yoga class

Services

Paid airport shuttle
Valet parking
Room service
Tours/Ticket assistance
Welcome drink

Dining

Restaurant
Snack bar
Bar/ Lounge area

Spa & Leisure

Rooftop pool
Beach access
Beach umbrellas
Sun loungers
Live entertainment
Spa & wellness centre
Jacuzzi
Massage

Room features

Air conditioning
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
iPad

Location

Carretera A Punta Sam, Cancun, Mexico, 77400

Map view

Carretera A Punta Sam, Cancun, Mexico, 77400

City landmarks

Landmark

El Meco Archaeological Site

1.3 mi

Landmark

Puerto Amada

4000 ft

Landmark

Asterix

5000 ft

Landmark

El Meco

1.3 mi

Church

Catholic church Maria Estrella del Mar

1.5 mi

Landmark

All Ritmo

2.0 mi

Golf Course

Playa Mujeres Golf Club

2.2 mi

Landmark

Delphinus Playa Mujeres

2.3 mi

Beach

Beach at the Dreams Playa Mujeres Resort & Spa

2.4 mi

Landmark

El Centro

4.1 mi

Church

Iglesia de Nuestra Senora del Carmen

3.8 mi

Landmark

El Malecon

4.1 mi

Church

Parroquia Inmaculada Concepcion

4.1 mi

Reviews and Ratings <br />

Feedback from previous guests about their experience.

60%

loved the resort and would return for another relaxing stay

6.0/10

Guest rating

Rooms

8.2

Location

8.6

Service

6.6

Dining

9.0

Fred

United States, January 2025

6.8/10

My stay at Hotel Mousai was mostly good, with clean rooms and fantastic cuisine that truly impressed me. However, I did experience some drawbacks, such as slow service due to the staff being short in number, and I found the setup a bit confusing. Overall, it was a nice stay, but a few improvements could enhance the experience. 😌

Rooms

8.0

The Suite I stayed in was clean, but it lacked countertop space, making it a bit cramped for my belongings.

Service

6.0

While the staff were friendly, the service was slow at times and they appeared to be under-trained and under-staffed, leading to long waits.

Location

9.0

The location was great for access to local attractions, which was a plus for my vacation.

Dining

9.0

I loved the cuisine-every meal I had was delicious, with a focus on fresh ingredients.

Facilities

7.0

The facilities were decent, but there was no shower at the rooftop pool, which was unexpected.

Ben

United States, January 2025

6.8/10

I had a pretty good stay overall, with the cleanliness of my room and the quality of the cuisine being standout features. However, I did face some challenges due to the limited staff, leading to longer wait times, and I found the layout of the room a bit confusing with all the glass and keypads. The experience felt a bit pricey for what was offered, especially considering there was no shower at the rooftop pool.

Rooms

7.0

The Suite I stayed in was clean but lacked countertop space, which was a bit of a hassle for me.

Service

6.0

The staff were friendly, but they were short in number, which made getting menus and service slow at times.

Location

8.0

The location is nice, but I spent more time dealing with some issues than enjoying it.

Dining

9.0

The cuisine was definitely a high point, especially the roasted meats, which I really enjoyed.

Facilities

6.0

Facilities like room service and the airport shuttle were great, but having no shower at the rooftop pool was a letdown.

John

United States, December 2024

7.0/10

I spent 6 nights at Hotel Mousai and overall, it was a great experience. The cleanliness and cuisine stood out to me, with beautifully maintained rooms. However, the staff seemed short-handed at times, leading to longer waits for menus. The layout of the facility was a bit confusing, especially with the keypads for lighting and blinds. Overall, a solid stay! 😊

Rooms

9.0

My Suite with a King Bed was clean, but there wasn't much countertop space.

Service

7.5

The staff were friendly but sometimes untrained, leading to slower service.

Location

9.0

The hotel is beautifully located, providing easy accessibility to various attractions.

Dining

9.0

The cuisine here was good, with great options, including gluten-free dishes.

Facilities

7.0

While I enjoyed the amenities, there was no shower at the rooftop pool, which was inconvenient.

Terry

United States, December 2024

5.0/10

I had a pleasant stay at Hotel Mousai Cancun, enjoying the cleanliness and fantastic cuisine. However, I faced some issues with the service, as the staff seemed to be short in number and I often had to wait long for menus. The rooftop pool was lovely but lacked a shower, which was inconvenient.

Rooms

9.0

My Suite with 1 King Bed was clean but had minimal countertop space, making it a bit tricky to organize my belongings.

Service

7.0

The staff was friendly and nice, but I felt some were not fully trained, leading to delays in service.

Location

8.0

The hotel's location was great, offering beautiful views and easy access to nearby attractions.

Dining

9.0

The dining options were excellent, especially the homemade soups that were a highlight of my meals.

Facilities

7.0

While the facilities included room service and a shuttle service, I found the lack of a shower at the rooftop pool disappointing.

Carlos

United States, October 2024

5.2/10

I had a wonderful six-night stay at Hotel Mousai. the cleanliness and cuisine were great. However, the service was sometimes lacking, with delays even in menu delivery. The layout of the rooms was a bit confusing, but I found it overall enjoyable.

Rooms

8.0

The Suite with a King Bed was clean but had almost no countertop space. The lighting and blinds controls were a bit confusing.

Service

7.0

While the staff were friendly, the number of staff seemed short, which led to longer waiting times for services.

Location

9.0

The location was convenient, allowing easy access to various attractions in Cancun.

Dining

9.0

The cuisine was excellent, especially the fresh unlimited pancakes. I truly enjoyed every meal.