Hotel Mousai Cancun Adults Only, Cancun ∞ Discover spa retreats, reviews & deals for 2025

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About Resort

Carretera A Punta Sam, Cancun, Mexico, 77400

Hotel Mousai Cancun Adults Only offers a luxurious all-inclusive experience focused on adult guests. This 5-star resort features high-end suites, gourmet dining, and an impressive infinity pool. Guests can enjoy a variety of activities, including yoga and exploring nearby cenotes.

Rooms & Amenities

Each suite at Hotel Mousai Cancun Adults Only is designed with luxury and comfort in mind, featuring amenities like iPad-operated curtains, premium bedding, and private terraces with jacuzzi pools. The Mousai Jacuzzi Suite offers stunning ocean views and an outdoor jacuzzi, while the Corner Suite provides additional space with a wraparound terrace. The two-bedroom suite accommodates up to six guests and features spacious living areas and high-end amenities.

Dining & Culinary Experiences

Dining options at Hotel Mousai include three gourmet restaurants, with NOI specializing in Italian cuisine and the Rooftop offering breathtaking views. Guests can also enjoy casual dining at the Beach Pool Bar or opt for room service available 24 hours a day. The diverse culinary offerings cater to various tastes and preferences.

Leisure & Recreation

Hotel Mousai features two outdoor infinity pools, along with a world-class spa offering hydrotherapy and wellness treatments. Guests can partake in activities like yoga on the beach, snorkeling, and cooking classes. The resort also provides entertainment options, including live music and themed events throughout the week.

Location & Activities

Conveniently located, Hotel Mousai Cancun Adults Only provides easy access to nearby attractions such as the archaeological site of El Meco and Playa Mujeres Golf Club. Transportation options include buses to various destinations. Guests can enjoy a variety of cultural experiences, including visits to ancient Mayan ruins and nearby cenotes.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Suite 1 King Bed

Max:

2 persons

950 sq. feet

Bed options:

1 King-size bed

Sea view

Shower

Bathtub

room details

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Ultra Suite 1 King Bed

Max:

2 persons

950 sq. feet

Bed options:

1 King-size bed

Sea view

Shower

Bathtub

room details

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Ultra Suite 2 Queen Beds

Max:

2 persons

950 sq. feet

Bed options:

2 King Size Beds

Sea view

Shower

Bathtub

room details

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Getting around

Explore a range of transportation options for your spa getaway

City Centre

Cancun 5.7 mi

Airports

Isla Mujeres (ISJ) 5.0 mi

Cancun (CUN) 16.4 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Really good Dining Experience

“I had the pleasure of dining at NOI and it was one of the best meals my wife and I have had in a long time. We enjoyed the Capricciosa pizza with a perfect crust and the Fettuccine Alla Bolognese, both made with fresh in-house ingredients. The service was excellent, with our server Alfonso providing excellent recommendations. The manager, Marcos, checked in on us to ensure everything was perfect. I can't recommend this dining experience enough!” view full review

Fine Room Features

“Our room at Hotel Mousai was nothing short of jaw-dropping! The design was modern and updated, with amazing blackout curtains that could be controlled at the touch of a button next to the bed. It created the perfect environment for a restful night's sleep. The cleanliness was perfect, and I truly felt like I was staying in a luxurious haven.” view full review

Relaxing Leisure Facilities

“Even though the rooftop pool was under construction during our stay, there were still fantastic leisure options available. We had access to Garza Blanca and enjoyed their facilities, which were amazing. The serene atmosphere was perfect for relaxation, making our stay even more enjoyable despite the ongoing construction.” view full review

Excellent Fitness Amenities

“The fitness area at Hotel Mousai was very nice! Although it was also under construction during our visit, I could see the potential of what was to come. The hotel clearly values health and wellness, and I appreciated the modern equipment that would soon be available for guests. I can't wait to experience it on my next visit!” view full review

General

No smoking on site
Free Wi-Fi
Free parking
Safe deposit box
24-hour reception
Express check-in/ -out
24-hour security
Private beach
Currency exchange
ATM/Cash machine
Coffee shop
Smoke detectors
Fire extinguishers

Sports & Fitness

Fitness centre
Yoga class

Services

Paid airport shuttle
Valet parking
Room service
Tours/Ticket assistance
Welcome drink

Dining

Restaurant
Snack bar
Bar/ Lounge area

Spa & Leisure

Rooftop pool
Beach access
Beach umbrellas
Sun loungers
Live entertainment
Spa & wellness centre
Jacuzzi
Massage

Room features

Air conditioning
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
iPad

Location

Carretera A Punta Sam, Cancun, Mexico, 77400

Map view

Carretera A Punta Sam, Cancun, Mexico, 77400

City landmarks

Puerto Juarez 77500Mexico

El Meco Archaeological Site

1.3 mi

Punta Sam

Puerto Amada

4000 ft

Calle Vialidad s/n

Asterix

5000 ft

El Meco

1.3 mi

Church

Catholic church Maria Estrella del Mar

1.5 mi

Puerto Juárez-Punta Sam Hwy Km 1.5

All Ritmo

2.0 mi

Golf Course

Playa Mujeres Golf Club

2.2 mi

Mar Caribe

Delphinus Playa Mujeres

2.3 mi

Beach

Beach at the Dreams Playa Mujeres Resort & Spa

2.4 mi

El Centro

4.1 mi

Church

Iglesia de Nuestra Senora del Carmen

3.8 mi

Between Calle Abasolo And Av. Rueda Medina

El Malecon

4.1 mi

Church

Parroquia Inmaculada Concepcion

4.1 mi

Reviews and Ratings <br />

Feedback from previous guests about their experience.

60%

loved the resort and would return for another relaxing stay

6.0/10

Guest rating

Rooms

8.2

Location

8.6

Service

6.6

Dining

9.0

Fred

United States, January 2025

6.8/10

My stay at Hotel Mousai was mostly good, with clean rooms and fantastic cuisine that truly impressed me. However, I did experience some drawbacks, such as slow service due to the staff being short in number, and I found the setup a bit confusing. Overall, it was a nice stay, but a few improvements could enhance the experience. 😌

Rooms

8.0

The Suite I stayed in was clean, but it lacked countertop space, making it a bit cramped for my belongings.

Service

6.0

While the staff were friendly, the service was slow at times and they appeared to be under-trained and under-staffed, leading to long waits.

Location

9.0

The location was great for access to local attractions, which was a plus for my vacation.

Dining

9.0

I loved the cuisine—every meal I had was delicious, with a focus on fresh ingredients.

Facilities

7.0

The facilities were decent, but there was no shower at the rooftop pool, which was unexpected.

Ben

United States, January 2025

6.8/10

I had a pretty good stay overall, with the cleanliness of my room and the quality of the cuisine being standout features. However, I did face some challenges due to the limited staff, leading to longer wait times, and I found the layout of the room a bit confusing with all the glass and keypads. The experience felt a bit pricey for what was offered, especially considering there was no shower at the rooftop pool.

Rooms

7.0

The Suite I stayed in was clean but lacked countertop space, which was a bit of a hassle for me.

Service

6.0

The staff were friendly, but they were short in number, which made getting menus and service slow at times.

Location

8.0

The location is nice, but I spent more time dealing with some issues than enjoying it.

Dining

9.0

The cuisine was definitely a high point, especially the roasted meats, which I really enjoyed.

Facilities

6.0

Facilities like room service and the airport shuttle were great, but having no shower at the rooftop pool was a letdown.

John

United States, December 2024

7.0/10

I spent 6 nights at Hotel Mousai and overall, it was a great experience. The cleanliness and cuisine stood out to me, with beautifully maintained rooms. However, the staff seemed short-handed at times, leading to longer waits for menus. The layout of the facility was a bit confusing, especially with the keypads for lighting and blinds. Overall, a solid stay! 😊

Rooms

9.0

My Suite with a King Bed was clean, but there wasn't much countertop space.

Service

7.5

The staff were friendly but sometimes untrained, leading to slower service.

Location

9.0

The hotel is beautifully located, providing easy accessibility to various attractions.

Dining

9.0

The cuisine here was good, with great options, including gluten-free dishes.

Facilities

7.0

While I enjoyed the amenities, there was no shower at the rooftop pool, which was inconvenient.

Terry

United States, December 2024

5.0/10

I had a pleasant stay at Hotel Mousai Cancun, enjoying the cleanliness and fantastic cuisine. However, I faced some issues with the service, as the staff seemed to be short in number and I often had to wait long for menus. The rooftop pool was lovely but lacked a shower, which was inconvenient.

Rooms

9.0

My Suite with 1 King Bed was clean but had minimal countertop space, making it a bit tricky to organize my belongings.

Service

7.0

The staff was friendly and nice, but I felt some were not fully trained, leading to delays in service.

Location

8.0

The hotel's location was great, offering beautiful views and easy access to nearby attractions.

Dining

9.0

The dining options were excellent, especially the homemade soups that were a highlight of my meals.

Facilities

7.0

While the facilities included room service and a shuttle service, I found the lack of a shower at the rooftop pool disappointing.

Carlos

United States, October 2024

5.2/10

I had a wonderful six-night stay at Hotel Mousai. the cleanliness and cuisine were great. However, the service was sometimes lacking, with delays even in menu delivery. The layout of the rooms was a bit confusing, but I found it overall enjoyable.

Rooms

8.0

The Suite with a King Bed was clean but had almost no countertop space. The lighting and blinds controls were a bit confusing.

Service

7.0

While the staff were friendly, the number of staff seemed short, which led to longer waiting times for services.

Location

9.0

The location was convenient, allowing easy access to various attractions in Cancun.

Dining

9.0

The cuisine was excellent, especially the fresh unlimited pancakes. I truly enjoyed every meal.